Running a business can be a challenge, particularly if IT is central to your operations but you don’t have the technical know-how to implement change or resolve problems. High quality support not only anticipates and prevents technical issues, but ensures that your business is protected from cybercriminals, data is regularly backed up, and your IT is optimised to support growth.
In-House IT Support: Out Of Your Reach?
While hiring an on-site technician is the solution that many company owners prefer, for many small and middle-sized enterprises, financial constraints make this scenario impossible.
Even for medium-sized enterprises, the scale of IT support required may justify employing more than one technician, elevating the budget well beyond its limits. In-house IT support is notoriously, and often prohibitively, expensive.
Beware Of Delegating To Existing Staff
A common cost-cutting measure in business is to redeploy responsibilities to existing staff, even justifying the decision by awarding additional pay or sending them on personalised training. However, even employees who are technically minded are unlikely to have the field experience necessary to manage your IT infrastructure. Awarding them extra responsibilities for IT support will only take them away from their primary roles.
In all probability, the amount of time they take addressing your IT needs will also be prolonged if they lack the appropriate experience, meaning more downtime and lower profits.
Partner With A Specialist IT Support Provider
The logical and most cost-effective solution is to employ the services of an external IT support provider, preferably one who not only has the proven experience in the field to deliver on-time to your business’s needs, but is able to support every element of your IT infrastructure.
But Isn’t Specialist IT Support Expensive?
There’s a tendency to assume that IT companies tie their clients into costly long-term contracts. However, at F1 Support, we’re sensitive to the financial demands on small businesses, so we offer a flexible approach through rolling monthly contracts that can be cancelled at any time. We also offer one-off support for those frustrating emergencies to help you get your systems back online.
When choosing your IT support provider, check that they can cover all angles so that you don’t need to call another company to finish the job. At F1 Support, we can provide expertise in all areas of business IT, from data backup and cybersecurity to email hosting and hardware rollout. We also maintain excellent relationships with trusted suppliers in areas such as telephony, to ensure businesses receive the support necessary to remain competitive.
It’s also important that your chosen third-party provider can work with you to implement an effective IT infrastructure to enable you to compete in a challenging marketplace. By listening to your ideas and requirements, we propose solutions utilising the latest technologies, and develop and deploy the entire project to completion.
Arranging IT Support For Your Business
At F1 Support, we’re ready to work with you to give your enterprise the IT support it deserves. For more information about our comprehensive range of services, get in touch today.
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