Dedicated IT Support from a specialist company is often seen as the preserve of large businesses, who can afford round the clock support – often alongside a well-resourced in house team. Small businesses don’t have that luxury – but neglecting the IT side of things can be a costly mistake, and in fact, many IT support packages are tailored specifically to meet the needs and budgets of smaller businesses. Here’s how a tailored IT support package can make a big difference to a small business.
Prevent problems before they arise
They say a stitch in time saves nine – and that’s certainly true when it comes to IT. If a (computer) virus strikes, or your network starts suffering problems, disaster can follow.
Time is money, so if IT problems lead to unscheduled downtime, your business and its customers will suffer. You’ll be left scrambling for solutions – but by the time you sort things out, significant damage may have been done. You’ve already lost essential income, and potentially disappointed customers.
F1 Support offers regular IT support to identify and address common IT issues before they cause disruption to your business. This means keeping an eye on your network, monitoring it and keeping it secure, and planning the appropriate maintenance tasks at regular intervals
Use the right tools for the job
Setting up the right IT infrastructure to support your business, and responds to your needs as it grows, can be baffling. There are thousands of competing options and a veil of baffling jargon to put off even the most determined seeker! We can help you find the right hardware and software solutions to fit your needs. We’ll keep you informed about upgrades, alternatives, and newly developed solutions as they arise. Over time, this can save a huge amount of money, time, and resources. If you’re using the right tech, then your team will work more efficiently, giving you greater freedom to focus on service delivery and growth.
Make sensible updates to your systems
Software vendors always seem to be scheduling updates, and there are good reasons for this. Regular updates make software systems resilient by adapting them to current hardware, improving performance and resolving bugs Avoiding updates, or implementing them incorrectly, can lead to slow performance, a lack of continuity, and an idiosyncratic system that new employees struggle to get used to.
On the other hand, some software and hardware updates can be time consuming and difficult to roll out correctly – eating up in house resources. Working with an IT support partner such as F1 Support ensures that updates are installed on time and things are configured smoothly, keeping your systems sharp and giving you a much more user-friendly experience.
Get in touch about IT support
You might think of managed IT support as being like insurance – we’re there in case something goes wrong. There’s more to F1 Support, though. We’ll help you find the most efficient, suitable solutions to your problems, and proactively support you to get better value and productivity from your IT budget. To find out more, please call 01483 550 930, and let us tailor a monthly package that suits your business goals, IT needs, and budget.